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Order Cancellation

How can I cancel an order?

Cancellations are only accepted for full-priced items, within 60 minutes of placing the order. Please, if you need to cancel your order for any reason, contact us immediately at contact@oglovo.com if you are able to cancel within the specified time frame. We are processing orders as quickly as possible, so cancellations are time sensitive

 

I accidentally canceled my order, can I resume it?

If you’ve canceled your order on site and want to receive your order after all, the best way to do so is by placing a new order at checkout. Email contact@oglovo.com if you have any questions — we’re here to help.

 

I don’t see the option to self-cancel! How can I cancel my order?

If you want to cancel your order, please email contact@oglovo.com as soon as possible (including your #OG order number and cancel/change request) and we can help.

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